85% reduction in provisioning time, from three to five hours to less than an hour
Cost savings of over $174,000 from optimized processes and automation
Improved infrastructure scalability and readiness for future growth
Enhanced visibility into infrastructure changes for better management and reduced errors
Stratpoint’s AWS-certified engineers became trusted advisors, ensuring alignment with best practices and new AWS updates
Summary
Globe, a leading telco in the Philippines, streamlined and optimized their non-production infrastructure provisioning by working with Stratpoint to deploy a managed Infrastructure Service Fulfillment team. Through the implementation of automation, standardized processes, and cost optimization strategies, Globe significantly improved efficiency and cost-effectiveness by reducing provisioning time by 85%.
Challenges
Globe’s infrastructure technology services were hindered by manual provisioning processes that took up to five hours per task. The lack of standardized procedures, coupled with inefficient tracking and lack of visibility to the change logs and history, caused delays, errors, and increased operational costs, hindering their ability to respond quickly to customer needs and innovate.
Solutions
Stratpoint deployed an Infrastructure Service Fulfillment team to perform industry best practices in process streamlining and optimization of Globe’s infrastructure provisioning process:
- Infrastructure as Code (IaC) & CI/CD pipelines: Transition from manual (ClickOps) to automated DevOps provisioning process, reducing errors and saving time.
- AWS expertise and scalability: Developed reusable pipelines and modules to standardize provisioning across projects.
- Enablement and training: Equipped Globe’s engineers with skills to manage infrastructure independently, reducing reliance on support.
- Cost optimization: Strategic implementation of Cloud computing expense reduction methods.
Technologies Used
Feedback
Leanne "Lee" Liamzon
Globe | Cloud Implementation Engineer, Information Services Group, Service Operations Division
| The hard work, dedication, and unwavering support of the Stratpoint Infrastructure Service Fulfillment team have been the backbone of our operations, and your contributions have been truly invaluable. | Your commitment to excellence, problem-solving skills, and ability to connect with and assist our tenants (Platforms) have not only helped our organization succeed but have also created a positive and supportive environment for everyone involved. Your efforts have made a significant impact, and for that, we are incredibly thankful. Thank you for being an essential part of our journey and for leaving a lasting legacy of excellence. |
Leanne "Lee" Liamzon
Globe | Cloud Implementation Engineer, Information Services Group, Service Operations Division
| The hard work, dedication, and unwavering support of the Stratpoint Infrastructure Service Fulfillment team have been the backbone of our operations, and your contributions have been truly invaluable. |
| Your commitment to excellence, problem-solving skills, and ability to connect with and assist our tenants (Platforms) have not only helped our organization succeed but have also created a positive and supportive environment for everyone involved. Your efforts have made a significant impact, and for that, we are incredibly thankful. Thank you for being an essential part of our journey and for leaving a lasting legacy of excellence. |