Not long ago, it became a must for companies to put up their products in an e-commerce site so that customers can easily and directly buy from them online. It was a major initiative to design the interface, build the site, upload images, connect to payment services, and then launch it. It takes a team to maintain the revenue channel. And now… customers want everything in a mobile app.
Do you need a mobile app?
For established brands, it’s natural to think an app unnecessary when you already have a fully functioning e-commerce or self-service site. A quick check with your Google Analytics can help you make the decision: if most of your users are accessing the site via phone, a mobile app will certainly enhance their experience. How can experience be better?- Mobile apps perform faster. Mobile apps store data in the device, while websites use web servers.
- Mobile apps can easily store user preferences.
- Features can be used even while offline.
- Mobile phone functionalities like camera, GPS, fingerprint recognition, and others can be easily integrated into the app.
- Branding. Your logo will always be present on your customer’s screen.